PRIVACY POLICY is committed to protecting your privacy. This Privacy Policy explains the manner in which your data is collected, our data processing practices and your options regarding the ways in which your personal data is used. If you have requests concerning your personal information or any questions please contact us. Please note that the practices of, with respect to data collected and used by in connection with this website and all other websites of and its affiliates with links to this policy are governed by this online privacy policy (“Privacy Policy”) as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site.

INFORMATION COLLECTED collects and stores the data provided by you as part of the registration process on the Site. may also collect information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. We may collect additional information if/when you participate in any promotions, survey or competitions offered by us and information you provide when giving us feedback or completing profile forms.

HOW IS YOUR INFORMATION USED will use your information to provide and personalize our services. We will also use your contact details to regularly communicate with you. We may use your information to send you offers and news from We may contact you by post, email or telephone for these purposes. may also use your transaction history, site visit history, survey responses, demographic information to enhance features and product ranges, design new products, conducting marketing research/analysis.

INFORMATION DISCLOSURES may be used internally by our group companies. We will not use your financial information for any purpose other than to complete a transaction with you. We do not sell or share your personal information and will not disclose any of your personally identifiable information to third parties. We may share your information on an aggregate, non identifiable basis as part of complete dataset with its partners or third parties where it deems necessary.


We reserve the right to disclose your personally identifiable information as required by law and when believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of D2Hgrocery. com terms of use, or as otherwise required by law.


Your security is of utmost important for us. Whenever you enter any sensitive information like credit card/ net banking details on our website we use SSL to encrypt the sensitive information and then only process the information through our website. We follow the standard industry practices to ensure data security on our systems. Our servers are hosted in high standard / secure data centers as per best industry standards. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


To correct or update your profile information allows you to do it online through MyProfile section on the website. In the event of loss of login details you can call our helpline or mail us on details provided under Contact Us section.

CHANGES IN THE POLICY reserves the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.